Our name describes our mission to provide caregivers the tools to effortlessly create an enhanced compassionate interaction with each patient. Our objective is threefold:
• To provide the best possible treatment experience for each patient.
• To create a more satisfying, less stressful environment for the caregiver.
• To provide the facility with a turnkey system to build a culture of and reputation for excellence in compassionate patient care.
Beth Chamberlin is the owner and founder of Act In Service, Inc. She is a CCARE Stanford University certified educator, facilitator and consultant in applied compassion training, a study of the principles, skills, and practices that foster compassionate communication and action in real world settings. Chamberlin is an Emmy-nominated actress who leverages her acting expertise to help healthcare workers increase their emotional intelligence and improve patient care interactions. Her interactive, small group training workshops ensure participants learn to generate within themselves and demonstrate to the patient more compassionate care. Additionally, Act In Service has a specialized sales product for dialysis centers who are looking to increase their success rate in converting patients to at-home care.
Dr. Peter Roy has been a licensed, practicing Doctor of Chiropractic for 32 years. His understanding of patient communication developed over 3 decades of patient interaction are instrumental in the design and delivery of the Act In Service “Enhanced Patient Experience Training Program.” He functions as the Director of Training for Act In Service, Inc.
Our Applied Compassion Training takes the patient experience to the next level. Act In Service is a healthcare services company dedicated to enhancing the patient experience and improving patient caregiver interactions.
